On-Call Computer Support
We provide remote and onsite IT support services when our clients need occasional help with their IT systems. This is done on time and material basis at our standard hourly rate. We charge in 15-minute increments for our remote support, while the minimum charge for onsite support is 60 minutes. We can also provide up to 20% discount on our labour charges if you choose any of our PC or Server monthly maintenance contracts.
Fixed-Price IT Contracts
We can offer fixed-price contracts and service-level agreements (SLA's) for desktop PCs or laptop computers and also Server maintenance contracts. Please have a look below. Our aim is to provide efficient, secure and reliable IT systems to our clients, and thus help in achieving increased business productivity and continuity.
Not all businesses are the same and various companies have different IT system environments. Therefore, we work together with you to establish what suits best to your specific needs. Please see our CONTACT link from the menu above if you would like us to discuss your computer servicing or IT support needs in more detail.
We can also provide free PC Health monitoring and alert you in advance if your PC or notebook computer needs any attention, for example if we discover hard disk errors, or need to install fresh security patches. Please see our sister company website PC HELP for more information.